Terms and Conditions
LEGAL BASES PROMO ANNIVERSARY 3
1.Organizing Company.
The commercial company ARAJET, S.A., incorporated and organized in accordance with the laws of the Dominican Republic, registered in the Commercial Registry under No. 102888SD and identified in the National Taxpayers Registry (RNC) under No. 1-31-09437-6, duly authorized as an airline operator in the Dominican Republic under Operating Permit No. DWIA027A, intends to conduct a public promotion to be carried out in accordance with the provisions of these terms and conditions (the "Terms and Conditions").
2. General Objective.
Present to the public a sales Promotion that will be in effect during the Promotional Period, as defined below.
3. Specific Objective.
To offer Arajet's customers airline tickets at promotional prices during the Promotional Period, subject to the conditions detailed below (the "Promotion").
4. Dates of Celebration.
The Promotion will run from September 2, 2025, at 8:00 a.m. (Dominican Republic time) until September 20, 2025, at 11:59 p.m. (Dominican Republic time), this period constituting the “Promotional Period.” If, as a result of any event or justified cause, it is necessary to postpone or modify the Promotional Period, Arajet will make this known to the public in a timely manner and with the same degree of publicity as these Terms and Conditions.
Customers flying to and from all our destinations will be able to purchase Promotion tickets during the Promotional Period and fly from October 1st 2025 until May 31st 2026 (the “Availability Period”).
5. Sales Portals; Scope.
The Promotion is directed to Arajet's customers, who may purchase flight tickets during the Promotional Period and to fly during the Availability Period, through Arajet's website (www.arajet.com) or by telephone (by calling 829-946-8284 for the Dominican Republic. Other countries at https://www.arajet.com/en/contact-us ) (the “Sales Channels”).
6. Eligibility.
Participation in this Promotion is open to all individuals who meet the eligibility requirements of Arajet's terms and conditions set forth on the website www.arajet.com, section "Conditions of Carriage". Such persons may purchase flight tickets from Arajet, to fly to and from the available destinations of the Promotion (the "Available Destinations"), to wit:
Destinations (applies to direct flights and connections):
Córdoba, Argentina
Orlando, United States
Boston, United States
Chicago, United States
Miami, United States
San Juan, Puerto Rico
New York, United States
Toronto, Canada
Montreal, Canada
Santo Domingo, Dominican Republic
Punta Cana, Dominican Republic
Bogotá, Colombia
Cartagena, Colombia
Medellín, Colombia
Cancún, Mexico
Mexico City, Mexico
Buenos Aires, Argentina
Sao Paulo, Brazil
Santiago de Chile, Chile
Kingston, Jamaica
Curacao, Curacao
Aruba, Aruba
Saint Martin, Saint Martin
Lima, Peru
Guatemala City, Guatemala
San Jose, Costa Rica
Guayaquil, Ecuador
Quito, Ecuador
7. Participation Process.
During the Promotional Period, Arajet will offer through the Sales Channels a limited number of airline tickets per flight, which may be purchased at special prices (the "Promotional Fare").
Upon accessing your preferred sales platform and subject to the conditions described below, the Promotional Rate described in Annex I will be applied to the customer. In case of purchase of Promotion tickets via telephone, the Promotional Fare will have an additional charge of Twenty United States Dollars and 00/100 (US$20.00) per ticket.
8. Conditions of the Promotion.
The Promotional Fare will be available for a limited number of seats on each flight offered by Arajet during the Promotional Period, for the Availability Period and to Available Destinations. If the availability of the chosen flight or route permits, Arajet may at its discretion increase the number of seats available at the Promotional Fare on each flight to the Available Destinations.
The Promotion is subject to the following Conditions:
- The Promotional Fare varies according to point of origin and destination (see Attachment 1). Applies to the fare packages offered by Arajet Smart, Comfort and Extra, in accordance with the fare details available at www.arajet.com.
- Any changes to the flight reservation under the Promotion will be subject to Arajet’s amendment and cancellation rules available at www.arajet.com.
- In the event of changes to the reservation, the customer acknowledges that the Promotional Fare may not be available, and the customer is responsible for covering the difference between the Promotional Fare and the fare available at the time of the change.
- The customer is responsible for complying with any immigration clearance or visa requirements required to enter the destination country for which he/she has purchased an airline ticket, as applicable. Failure to obtain the required immigration clearance or visa will not be considered valid cause for cancellation of the reservation and will not result in a refund of any fares paid by the customer. - The Promotion is subject to all Arajet terms and conditions available at www.arajet.com, section “Conditions of Carriage”.
9. Personal data protection.
The personal information required from the participants must be true and accurate, and the participant is responsible for the veracity of the same. Arajet is responsible for the processing of personal data. The personal information provided in the registration forms will be part of the database owned by Arajet and will be used to carry out this Promotion, as well as to carry out promotional, advertising and statistical activities through printed and/or televised media, digital media, including email and marketing actions. Likewise, the data provided will be used for the issuance of airline tickets and the presentation of the international passenger transportation service, in accordance with the limits of this promotion. This database will be handled in accordance with the provisions of the current data protection legislation applicable to the territory in which the present promotion is executed. Arajet will keep your data for an indefinite period until such time as the customer revokes his/her consent. Participants may at any time exercise their rights of information, access, rectification, cancellation and opposition to their data, and may also exercise their right to revoke their consent through Arajet’s representatives by sending an email to hablemos@arajet.com. By participating in this Promotion, participants authorize and grant their consent for the transfer of their personal data to third party companies that are directly related to this promotion, such as Emarsys North America, Inc, domiciled in Indianapolis, United States.
10. Acceptance of the Terms and Conditions.
The simple fact of participating in the Promotion implies full acceptance of these Terms and Conditions. These Terms and Conditions are available to the public on Arajet’s website Arajet. Arajet may modify the content of these Terms and Conditions in the event of any unforeseen circumstance beyond its control, whether fortuitous or due to force majeure or the irregular activity of a participant or third party, without Arajet incurring in any liability whatsoever participants or third parties. If it does so, Arajet will make such modification of public knowledge in a timely manner and with the same degree of publicity as these Terms and Conditions.